I was having so much trouble with my computer. I went on the web and inquired to see if I could get people from Dell Technical Support to Us came up. What was really astonishing to me was how polite and knowledgeable they seem. We spent hours on the phone in over a week and they kept their cool. They seem to know what they were doing and they put everything right for me. Also, it didn’t seem extortionately more expensive than anybody else I’ve used. In addition, it seemed more personal. I’ll continue to use Tech to Us.